Strategic Partnership between Downer & STRIDES

11/11/2024

Strategic Partnership between Downer & STRIDES: Providing a single view of data management, across maintenance & operations.

Partnering with digital leaders 

As Downer’s RTS Digital business expands and takes its products and solutions into new markets, the importance of good partnerships is key. RTS Digital’s strong partnerships are underpinned by innovative thought leadership, ensuring we match the right digital tool for the right job and customer.

In a digital-driven world, it is imperative to not just have a multitude of partners but to choose the right ones to drive value and provide a technical capability to support customer success. Through specialist partnerships, RTS Digital can utilise new technologies as they become available.  

Downer and STRIDES, driving smarter data management.

We are thrilled to announce the strategic partnership between STRIDES and Downer RTS Digital, a collaboration poised to optimise operations and maintenance in urban transport.

The partnership between STRIDES and Downer brings together STRIDES's Overwatch offering, a cutting-edge decision support tool, with Downer RTS Digital’s expertise in asset management and maintenance. Overwatch provides real-time, data-driven awareness for operational effectiveness, while Downer provides a complete suite of capabilities for digital asset management, covering digital maintenance management, operational and asset intelligence as well as robotics. Together, this collaboration offers a unified and comprehensive view of activities across rail facilities, trains, and the entire network, enhancing overall operational insight and efficiency.

Together we will deliver a comprehensive suite of rail operations and maintenance solutions aimed at addressing both current and future challenges in urban transport. Our joint offering prioritises an integrated O&M perspective, essential maintenance through intelligent data collection and enhancing commuter experiences by ensuring safety and reliability.

Lee Ling Wee, DGCEO of SMRT Corporation Ltd & President of STRIDES International, says: “We are proud to partner with Downer to pioneer a new standard in operations and maintenance, delivering enhanced commuter experiences through advanced technology and AI.”

Darren Hungerford, Executive General Manager of Downer RTS Digital, adds: “This partnership combines Downer’s digital asset management capabilities with STRIDES’s operational expertise, providing an unparalleled end-to-end solution. Together, we aim to optimise availability, reliability, safety, and sustainability.”

With our combined experience and innovative technology, we have embarked on projects that drive enhanced safety, reliability, comfort, and customer satisfaction in rail service delivery. Look out for more updates and join us as we navigate the future of mobility!

Photo from left to right: Jean-Francois Chassin (Strides), Lee Ling Wee (Strides), Darren Hungerford (Downer), Brendon Brownie (Downer), Dr. Chia Wee Lee (Strides) and Germaine Ng-Ferguson (Strides)