It’s impossible to miss any of the trained Mental Health First Aiders in our Telecommunications team in Western Australia.
Decked out in their distinctly loud shirts, the team are proud to raise awareness about mental health – and support any colleagues or community members who might be struggling.
Downer provides an accredited course through Mental Health First Aid (MHFA) in Australia and Aotearoa New Zealand, which provides individuals the knowledge and tools to offer initial support to others who may be developing a mental health problem, experience an escalation of an existing mental health condition, or are in a mental health crisis.
The colourful shirts not only clearly identify our trained Mental Health First Aiders for anyone who wants to talk through any issues they are experiencing, they are also a great conversation starter.
“The shirts make it clear who is trained and open to discussing mental health in the field,” National Learning and Development Manager, Gavin Heal, says.
“People are constantly asking why we’re wearing them, so it’s a great segue into discussing mental health. The shirts break down the most difficult barrier, which is asking who they can talk to. It’s crucial we break down the stigma around mental health and talking about it in the workplace is the main way we are going to change that.”
Downer provides Mental Health First Aid training to help our people support their colleagues and families, as well as members of the communities in which we operate.
“The most touching interaction was with a member from the community we work in,” Gavin says. “A lady in line at the shops asked why my shirt was so different, and when I explained it was to identify who our MHFAs were in the field, she went quiet for a few seconds before opening up about how she lost a nephew to suicide and how she wished he knew he had people to talk to. Moments like that matter.”