6,000+
vacant properties remediated for re-let per annum
Supporting tenants means more than maintaining their homes – it means showing up with care and respect, ensuring their best interests are at the heart of everything we do.
We deliver 24/7 multi-trade maintenance and upgrade services across Australia and New Zealand, powered by skilled trades, smart technology, and a human-centred approach. From urgent repairs to retrofitting and modernisation, we help provide safe, comfortable, and well-maintained homes for tenants, every day of the year.
Every service call, upgrade or repair is handled with efficiency and professionalism – because we know we’re not just working on buildings; we’re stepping into lives. That means putting tenants first, ensuring they feel valued and confident in the quality of our work. We understand that we are working in their homes, and we consider it a privilege to be entrusted with this responsibility.
As Downer’s social housing footprint continues to grow, so do the opportunities – for regional and local workforces, for advanced training and technology uptake, and for stronger, more resilient communities. We’re focused on building long-term capability where it matters most, and we are passionate about nurturing local industry, fostering innovation, and investing in talent to drive better outcomes for both our customers and the broader community.
What we offer
Trusted partner
With over 20 years of sector experience, Downer is the largest provider of housing maintenance services across Australia and New Zealand.
Our scale, stability, and proven capability position us as a trusted partner to our customers.
Tenant experience
Driven by our Purpose of Enabling Communities to Thrive, we’re deeply committed to the communities where we live, work and play.
We know that supporting tenants means more than maintaining homes. It’s about showing up with care, respect, and a genuine commitment to wellbeing.
Local investment
Our commitment to local industry is grounded in building long-term capability, supporting people, businesses, and regions to thrive.
Through a steady pipeline of work, we help create jobs, apprenticeships, and training opportunities across metropolitan, regional, and remote areas.
Sustainable impact
Sustainability is embedded in everything we do, from how we operate and deliver services to how we support communities and build trusted relationships.
We’re committed to reducing our environmental impact, prioritising the safety and wellbeing of our people, and engaging inclusively and respectfully with tenants and partners
Digital innovation
Downer’s investment in digital technology is transforming service delivery across Australia and New Zealand.
With over two decades of sector data and a strong commitment to innovation, we apply insights and emerging technologies to make smarter decisions and deliver better outcomes for tenants, partners, and customers.
Putting tenants at the heart of everything we do.
Maintaining social housing is about more than properties. It’s about people, communities and the partnerships that make a difference every day. Meet the Downer team and Service Delivery Partners who work together to support tenants, care for homes and deliver essential services where they’re needed most.
