The Downer Standard (TDS) is Downer’s proprietary integrated management system that defines the way we work and deliver for our customers.

It is closely aligned to Downer’s purpose, promise and pillars and provides a structure for governing and sustaining core and BU-specific processes and capabilities such as asset management, customer planning & engagement, delivery management, finance, HR, IT, legal & insurance, plant & light vehicles, procurement, quality management, risk and assurance, and zero harm.

The Downer Standard

  • Sits across each functional and operational area of Downer to ensure a standardised approach to governance, business planning, operational and functional delivery, reporting, monitoring and decision-making
  • Is embedded into Downer delivery management processes and tools to ensure consistent service delivery and customer engagement
  • Acts as a vehicle for sharing knowledge and best practice
  • Provides governance, administration and compliance for Downer Group licensing, certificate, and compliance obligations
  • Establishes a framework for quality assurance via single certification to international management standards across the Group: ISO9001:2015 (Quality), ISO14001:2015 (Environment), ISO/IEC 27001:2013 (Information Security Management System) and ISO45001:2018 (Safety).

The Downer Standard is also accredited to other regulatory standards at a business unit level including:

  • The Office of the Federal Safety Commissioner (OFSC)
  • The Office of the National Rail Safety Regulator (ONRSR)
  • Food Safety Management System (BSI HACCP & GMP), and
  • Meets National Heavy Vehicle Regulator (NHVR) requirements.

Read the Downer Standard Brochure

The Downer Standard is governed by more than 100 people from across the Downer Group and is continuously evolving and improving to deliver value to our people, our customers and our partners and suppliers.

 


Quality principles

Downer’s 10 Quality Principles are an integral part of The Downer Standard. They provide a framework for quality management and continuous improvement. They enable Downer to achieve and maintain high standards of quality, meet, and exceed requirements, improve processes, enhance customer satisfaction, and drive overall success. 

 The Downer Standard is governed by more than 100 people from across the Downer Group and is continuously evolving and improving to deliver value to our people, our customers and our partners and suppliers.

ISO certificates

Downer Group ISO9001

Downer Group ISO14001

Downer Group ISO45001