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Next Generation Technologies (NGT) has a 30-year history of providing installation, maintenance and managed services in the public transport technology, security and communications, electrical and IT networking industries.

Bringing new ideas and innovative solutions to improve day-to-day operations, NGT helps customers to create and sustain success.

NGT can support in the following areas:

  • Project management
  • Network design and engineering
  • Procurement
  • Implementation
  • Commissioning and testing
  • Service Desk support:
    • Remote support
    • Reactive and preventative maintenance
    • IT support
    • Monitoring
  • Operations workshop, repairs
  • Stock management

NGT team capability

  • Network and system engineers
  • CCTV specialists
  • IT and database engineers
  • Technical project managers
  • Service desk support agents
  • Business intelligence and data analytics specialists
  • Solution architects
  • Skilled tradespeople.

Security & communications

  • Over 10 years’ experience with security and communications systems
  • Network and IT engineering capability
  • CCTV and security capability
  • Wireless communications
  • Fibre optics and structured cabling​
  • Video analytics, testing and delivery
  • Project management of complex integration projects
  • WA security agents license for Downer.

 

Network operations centre & service desk

  • Downer NGT’s network operations centre has been providing managed services to the customers for 20 years.
  • 24/7 service desk capabilities using ITIL best practices
  • IT, system & network engineers
  • Experienced workshop and field technicians
  • Preventative and reactive maintenance
  • Support ticket system and workforce management platforms, network monitoring capability and data analytics support
  • LEAN methodologies used within the service workshops in Canberra and Perth

 

Intelligent transport solutions

  • 30 years’ experience in public transport technology, implementing, integrating and operating solutions for public transport authorities
  • Intelligent Transport Solutions (ITS)
  • Intelligent street lighting, smart parking, electronic signage
  • Communications infrastructure
  • Automatic fare collection (AFC)
  • Dynamic stand management and real time tracking systems
  • Public transport scheduling and priority
  • Traffic signaling and managed motorways.

 

24/7 emergency
response and repairs hotline
30 years' experience
across advanced technologies and systems
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