Creating a workplace that prioritises mental wellbeing isn’t a nice-to-have — for Downer, it’s essential. That’s why Mental Health First Aid (MHFA) training is part of how we work: building understanding, reducing stigma, and making support accessible.
In FY25, Downer was recognised as a Tier 3 Master Workplace by the MHFA Workplace Recognition Program, reflecting our aspiration to fostering a culture where care is active, not passive — and where people feel confident stepping up for one another.
By empowering teams with the skills to recognise and respond to mental health challenges, we are strengthening the foundation for a safer, more connected workplace — one conversation at a time.
National Build Services Manager in Downer’s Energy & Utilities business, Glenn Bromell, completed the MHFA course in 2021.
“What I was interested in about the course was potentially being able to support others around me,” Glenn said. “Post-COVID, mental health was a really relevant topic and it was something I was interested in getting involved in — to support people who had been affected by some of those issues.
“There have been a number of occasions since I did the course that I felt I have had a positive impact. Mostly with staff reporting to me — they are aware I have done the course and I am someone who is approachable to those sorts of issues. I have sat down with a number of them to help work through any struggles they were having.
“Being able to provide an ear to someone — to listen in the first instance then direct them to seek professional help — it has been really rewarding for me, and I think exactly what the course intended.
“I feel employee wellbeing does matter to Downer. I see that around me with the fact this course is available and promoted in the business. I see messaging around the office, saying ‘It is OK not to be OK’ — and I think it is important that this is demonstrated by the business.”
Discover more View all
Customer centricity in action
Quality means doing things right and building trust through every...
Read case study
Kāinga Ora – Homes and Communities
Since 2010, Downer has proudly delivered multi-trade maintenance services to...
Read case study
AMC Continuous Improvement & 5S in Action
Read case study